Laboratory Research Materials • For Research Use Only

FAQ

What is PEPTIMATIC?

PEPTIMATIC is an online supplier of materials intended for laboratory research and analytical applications. Our focus is on clear product information, organized documentation, and a straightforward ordering experience.

Are PEPTIMATIC products intended for human use?

No. Products offered through PEPTIMATIC are intended for laboratory research use only and are not intended for human or veterinary use.

Where can I find product specifications?

Product specifications are shown directly on each product page. Information may include product form, amount, category, and batch-related documentation where available.

Do you provide Certificates of Analysis?

When batch-specific documentation is available, it can be accessed through the product page or the COA Lookup section.

COA availability may depend on the specific product and batch.

How do I use the COA Lookup?

Open COA Lookup in the navigation and enter the batch or lot number shown on the applicable product documentation.

If documentation has been published for that batch, the associated information will be displayed.

What is Verify Order?

The Verify Order page allows customers to validate a PEPTIMATIC order using the verification information associated with that order.

Can product specifications vary between batches?

Yes. Certain specifications, batch numbers, documentation, or analytical results may vary between production lots. Always refer to the documentation associated with the specific batch.

How are orders shipped?

Shipping options, costs, and estimated delivery times are displayed during checkout where available. Delivery times may vary depending on destination and fulfillment conditions.

Can I change or cancel an order?

Contact us as soon as possible after placing your order. Once an order has entered fulfillment or has shipped, changes or cancellations may no longer be possible.

What is your return policy?

Please refer to our Refund and Returns Policy for current return and refund conditions.

How can I contact PEPTIMATIC?

You can reach us through the Contact page or by email at:

info@peptimatic.com